Segment, a customer data infrastructure company, has attracted $175 million dollars in a new funding round to raise its total funding to $284 million. The new funding round was led by Accel and GV. Other participants were Meritech Capital, Thrive Capital, Y Combinator Continuity, e.ventures and Sapphire Ventures. Segment is now valued at $1.5 billion, according to Bloomberg.
Mary Ann Azevedo and Natasha Mascarenhas filed this report in CrunchBase:
The premise behind the company is that traditional CRM (customer relationship management) “is no longer enough.” Segment wants to provide data infrastructure for companies looking to give their customers a seamless experience – while also being mindful of privacy around data.
Eight-year-old Segment says it plans to use the money toward a few initiatives, including opening “multiple new offices” across North America, Europe, Middle East and North Africa (EMEA), and Asia-Pacific “while significantly growing” its team. The company currently employs over 350 people in San Francisco, New York, Vancouver and Dublin. In FY2019, Segment told Crunchbase News it increased its employee headcount by 74 percent and expanded its global footprint, opening a EMEA headquarters in Dublin, Ireland.
Segment will also use the new funds to “accelerate the development and adoption” of its “Customer Data Infrastructure” platform, which is now being used in 71 countries. Enterprise customers include Intuit, IBM, VMware, and 21st Century Fox. The round will also help the startup invest in “further expanding its partner network.”
In a press release, Segment said: “Companies must use dozens of business applications in their customer data stack, but they don’t have the data infrastructure necessary to integrate these applications seamlessly or respect customer privacy preferences consistently.”
